by Arema Connect | Mar 7, 2015 | Blog, eCommerce, Export, Increase sales, Ireland / UK, Telephone Answering Service
Cater for moreGlobal localization or Glocalization as it has been branded. There is a McDonalds in 118 countries worldwide, but that is a brick and mortar example, the internet is accessible globally through a multitude of devices tablets, smartphones, PCs and many...
by Arema Connect | May 29, 2014 | Blog
All online retailers experience shopping cart abandonment. Do you understand why your shoppers who start the checkout process leave before completing it? Here are 2 factors to consider: technical aspects & buyer purchase barriers 1. Technical aspects Your...
by Arema Connect | Mar 18, 2013 | Blog, Ireland / UK
Businesses online have greater opportunities to increase their sales than “normal” businesses. These opportunities can be achieved by implementing a customer care strategy: 1. Operating around the clock: The Internet is never closed for business. Your company has...
by Arema Connect | May 2, 2012 | Blog, Ireland / UK
After-sales support with a twist… This case study client is a large e-commerce website in Ireland. Arema Connect handles all their customer interactions by e-mail, and by phone occasionally, to ensure absolute customer satisfaction. Our e-commerce client is highly...
