by Arema Connect | Mar 4, 2019 | Case Study UK, Education, Increase sales, Ireland / UK, Outbound campaign
Collaboration between the education sector and our contact centre is a constant since 2001. We provide a range of services tailored to schools, colleges, courses providers, books & education material providers, training departments amongst others. In this case...
by Arema Connect | Jan 28, 2019 | Blog, Case Study UK, E-mail handling, Healthcare, Ireland / UK, Telephone Answering Service
Employees’ Support Line – Healthcare provider Our team is providing after-hours and overflow employees’ support line to this client since 2015. They are a national healthcare provider that support people with limited mobility through carers home...
by Arema Connect | Nov 19, 2018 | Blog, Case Study UK, Database Management, E-mail handling, Finance, Ireland / UK, Outbound campaign, Telephone Answering Service
When a business process or systems is replaced by an update, there is usually a number of tasks associated with communication and training that require special attention. In this case study, we describe a project supported by our team that required the review and...
by Katie Murphy | May 3, 2018 | Case Study UK, Ireland / UK
Our clients’ background Our Client is a charitable organisation whose objective and purpose is the social well-being of members of society within their scope. They depend on donators and supporters for the success of their organisation. Additionally, for this...
by Arema Connect | May 1, 2018 | Blog, Case Study UK, Education, Ireland / UK
Education Provider Client description Our client is an education provider in the area of technology. They provide courses for adults and children related to the use of the Internet and Social Media. Their courses focus on the benefits of using these tools and what...
by Arema Connect | Mar 28, 2018 | Blog, Case Study UK, Finance, Ireland / UK
Our financial client’s background The Credit Union provides members with the benefit of saving, insurance and allows them access to fair and reasonable rates on loans. They also offer a lower borrowing rate for traditional loans. Key characteristics: This client has...
