by Evan Daly | Aug 13, 2018 | Blog, News
40 new jobs created for Cork Business outsource provider, Arema Connect is set to expand their Customer Service operations. Blackpool, Cork – August, 2018 Arema Connect, a 24/7 Business outsource provider, is set to expand with the Creation of new jobs in Cork over...
by Silvia Planella | Aug 6, 2018 | Blog, Retail
If you work in the retail sector, your team is most likely finalising plans for the Christmas campaign. You should never forget the Christmas Retail Customer Services that you will be providing to your clients and how will you be supporting their Christmas Shopping...
by Silvia Planella | Jul 23, 2018 | Blog, Market Research, Whitepaper
Increase Your Profit by Integrating Market Research Throughout Your Organisation Market research can be defined as the method of gathering data on goods and services to determine whether they will succeed in the marketplace and establish if there is a viable business...
by Silvia Planella | Jul 16, 2018 | Blog, Export, Whitepaper
Start exporting quickly and pain free Exporting is a valuable opportunity to increase benefits for your company. Businesses need to account cost considerations, resources required and cultural aspects of the foreign market at the initial exporting stages. There are...
by Evan Daly | Jul 9, 2018 | Blog, Call Centre Agents, News, Our team
Another Year of world cup fever is truly underway, and undoubtedly some of the world’s finest team scorers outshine themselves to the Playoffs. As teams stubble and fumble. The same attitude is true for Customer Contact Centers. If you have an experienced team on the...
by Katie Murphy | Jul 3, 2018 | Blog, Social Media
By 2021 there is set to be 30.2 billion active Social Media users worldwide. That is to say, it is vital to be where your customers are. There are huge benefits of providing great Social Media Customer Support. Some of these benefits include: Swift Response Times...
