Welcome to Arema Connect

AWARD WINNING MULTI-CHANNEL CONTACT CENTRE

– CALL CENTRE AND MARKET RESEARCH SERVICES –

Arema Connect is an award-winning multi-channel contact centre based in Ireland. We offer call centre and market research services to a broad variety of clients in Ireland and the USA. Our agents and technology allow us to lead the way in providing practical solutions and excellent service delivery.

OUR SERVICES

Arema Connect is a 24/7 business solution outsourcing provider (BPO). Our services are divided into two main areas: Market Research Services, and Contact Centre Services. We offer a range of customer-centric solutions focusing on customer experience. At the same time, it’s completely fine to cherry-pick our services.

ABOUT US

We are highly experienced professionals who are committed to achieving excellence through personalised services. Our attrition rate is one of the lowest in the call centre sector (8%). In fact, our contact centre agents stay with us on average 4 years and our management team have been working with us for the last 8 years. Meet our team!

ABOUT US

We are highly experienced professionals who are committed to achieving excellence through personalised services. Our attrition rate is one of the lowest in the sector (8%). In fact, our contact centre agents stay with us on average 4 years and our management team have been working with us for the last 8 years.

WHO WE SERVE

Our Call Centre and Market Research services are designed to meet the requirements of a wide variety of industries. Theses include Retail, Healthcare, Property Management, FMCG, Public Sector, Utilities, Travel & Leisure, Professional Sector, Automotive Industry, and Market Research Agencies. Tailor-made proposals!