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About Us

Arema Connect has over 22 years of experience in delivering Customer Support and Market Research Services to both national and international clients.

Our experienced team supports the end-to-end customer journey across voice, email and digital channels.

A Message from our CEO, Pat Keogh

Arema Connect’s success is based on our staff and their willingness to go the extra mile in delivering first class service to our clients. We realise that we are a people organisation and everything we do is people related. Our ethos is to make the customers journey as enjoyable as possible and build trust with our clients as a long term outsourcing partner.


Pat Keogh, Arema Connect's CEO
Arema Connect - About Us

Who We Are

At Arema Connect we have a team of highly experienced Customer Support Agents at hand to support your customers 24/7,365 days a year. As well as our team of Agents we have an expert management team whose wealth of experience allows us the deliver results for our clients.

An agent working at out contact center in Cork

Our Mission

Our mission is to make the customers’ journey as seamless as possible. We connect you with your customers on a 24x7x365 basis.

An agent working on a phone call in our contact center

Our Vision

Arema Connect is a people-based organisation and our vision is to develop long-term partnerships with our clients.

An employee working in our contact center

Our Goals

We aim to grow with our clients by providing cost-effective solutions within the Customer Relationship Management (CRM) sector.

Areas of interest:

Market Research

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