Our Vision
Our Vision is to be recognised by our clients as a best in class contact centre solutions provider with highly experienced professionals who are committed to achieving excellence.
A Message from our CEO, Pat Keogh
Arema Connect’s success is based on our staff and their willingness to go the extra mile in delivering first class service to our clients. We realise that we are a people organisation and everything we do is people related.
Our ethos is to make the customers journey as enjoyable as possible and build trust with our clients as a long term outsourcing partner.
WHO WE ARE
Arema Connect have assembled highly efficient and very experienced customer relationship management support teams. We ensure that we are always offering the best domestic and international solutions. We are passionate about partnering and building long term relationships with our clients. Arema Connect has 17 years experience in delivering contact centre solutions on a 24 by 7 basis.
WHY WE DO IT
We are passionate about delivering best in class Customer Support through dedicated and shared agent business models.
We manage campaigns to instill quality to help realise full potential.
HOW WE DO IT
Through developing long term partnerships with clients and suppliers, we understand the needs of our clients.
Staff retention in our highly experienced Customer Relationship Management support teams, ensures a quality service.
WHAT WE DO
We are 24 by 7 contact center of highly experienced team with a proven and successful track record.
We provide experience, focus and structure to help our clients manage outsourced campaigns.
Registered in Ireland under No. 346705 • Arema Connect© 2018