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How a Call Center Saves your Business Dollars

How a Call Center Saves your Business Dollars

I read two interesting articles recently, one headline read “Slow customer service costs you over $750 a year”, the other article had the headline “Customer Service Wait Times Could Be Costing Americans More than $100 Billion a Year”. It surprises me because…...
Export to new markets: Next destination Europe

Export to new markets: Next destination Europe

Europe has a population of 739.2 million (2011) and it is the third-most populous continent after Asia and Africa. The population is a key element to consider while selecting your export to new markets strategy; however, it is not the only one. Culture and Language...