Why customer service is important? If you watch old clips from the 90’s on ‘how you can improve customer service’, you will inevitably come across the term P.E.R.F.E.C.T. It stands for polite, efficient, respectful, friendly, enthusiastic, cheerful and tactful. It...
Helpful Agents Each interaction counts. Each Customer support representative should be driven to help their customers and solve problems to the best of their abilities. It’s also a good idea to have some agents monitoring these users as they are shopping so if they do...
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