by Arema Connect | Jan 14, 2013 | Blog, Ireland / UK
We all use text messages (SMS) as part of our daily life and in recent years more & more companies are using SMS’s as part of their sales, customer service & marketing strategies. Consumers are more receptive to information sent by text as opposed to...
by Arema Connect | Aug 20, 2012 | Blog, Ireland / UK, SMS text message
Statistics show that “97% of text messages are opened, while only 22% of emails are opened”. In Call Management, 24 by 7 contact centre, we have always used text messages to contact our clients and we want to share our expertise with customers and potential clients....
