by Arema Connect | Jul 24, 2013 | Blog, Ireland / UK
Every customer is unique for your company; however, from a customer care point of view they can be grouped according to their types of enquiries. The main types of enquiries are: • Technical Support: A client who is looking for technical support wants to resolve their...
by Arema Connect | Jan 16, 2013 | Blog, Ireland / UK, Our team
In what can only be described as a phenomenal year for Call Management Cork, it must be considered the icing on the cake to see the launch of its UK identity sister company, AremaConnect.co.uk. Call Management and Arema Connect are part of the key answering system...
by Arema Connect | Dec 4, 2012 | Blog, Ireland / UK
Who are Arema Connect? Arema Connect is a phoenix of Key Answering Systems Group and our sister company is Call Management. Call Management is a successful Call Centre in The Republic of Ireland that specialises in the traditional 24/ 7 ‘Corporate Telephone...