by Arema Connect | Sep 7, 2016 | Blog, Ireland / UK, Live Chat
Instantaneous Customer Service Live chat plays an important role in offering a 360-degree customer care service. It is very easy to install on your website and is user-friendly. Statistical data indicates that 44% of customers stated that having a live chat specialist...
by Arema Connect | Sep 24, 2015 | Blog, Ireland / UK
Arema Connects with Home Entertainment We are delighted to announce that we have taken on the customer support duties and tier 1 technical support service for one of Ireland’s most innovative home entertainment companies. This new client allows customers to use...
by Arema Connect | Aug 30, 2014 | Blog, Customer Support, Ireland / UK
Technical support can be defined as assistance for customers that are experiencing technical problems with electronic devices. A technical support team is a group of individuals that are familiar with the specific details of a device. With this knowledge, they are...
by Arema Connect | Jun 18, 2013 | Blog, Ireland / UK
Nowadays it is important for companies to offer, invest and upgrade end-to-end support services to keep pace with ever-changing technology without having any negative impact on the quality of services they provide. In order to provide customers with these support...
