by Arema Connect | Apr 3, 2014 | Blog, Ireland / UK
Customer satisfaction can be an extremely useful tool for lead generation. Referrals are key contributing factors that aid in the success of all companies. A recommendation from a satisfied client is worth more than a thousand ads on tv, radio or print media. In the...
by Arema Connect | Jan 20, 2014 | Blog, Ireland / UK
Social media platforms are here to stay and all businesses, especially online retailers, need to have a customer support structure in place to deal with incoming queries. Customer loyalty and customer support are more important than ever due to the new digital age....
by Arema Connect | Jan 28, 2013 | Blog, Ireland / UK
Buyers typically desire different contact information at different times during the buying cycle. Examples of types of buyers and preferred contact points include: “Interested”: This type of buyer welcomes messages and promotions. You need to be there to provide them...
