by Arema Connect | Mar 18, 2019 | Blog, Ireland / UK, Social Media, Utilities
The use of social media by businesses and organizations is mostly a communication tool. Marketing departments and contact centres use it to provide updates and answer enquiries from customers. However, there are sectors that can benefit of the information shared in...
by Arema Connect | Jul 3, 2017 | Blog, Case Study UK, Ireland / UK, Social Media
First of all, thanks for each and every one of the e-mails congratulating us for our role in our client’s winning numerous awards at the Sockies17. Following the request of several business owners and in-house marketing departments, James has put pen to paper (ok,...
by Arema Connect | Mar 7, 2016 | Blog, eCommerce, Ireland / UK, Retail
Customer Service over the Phone, through Live chat, by E-mail and on Social media The E-commerce sector shows no signs of slowing down. According to reports carried out by internetretailer.com e-commerce in the U.S grew by 14.6% in 2015, totalling $341.7 billion in...
by Arema Connect | Feb 22, 2016 | Blog, Ireland / UK
The E-Commerce Checklist E-commerce businesses have been around since the early 90’s and in the time following the new millennium, online stores have exploded to the point where for every bricks and mortar store there are thousands of online retail stores....
by Arema Connect | Jul 22, 2014 | Blog, Ireland / UK, Market Research, Social Media
“Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.” -Daniel Goleman (author, psychologist, and science journalist) The social media applications Whether it’s through Google searches,...