by Arema Connect | Jul 3, 2017 | Blog, Case Study UK, Ireland / UK, Social Media
First of all, thanks for each and every one of the e-mails congratulating us for our role in our client’s winning numerous awards at the Sockies17. Following the request of several business owners and in-house marketing departments, James has put pen to paper (ok,...
by Arema Connect | May 30, 2017 | Blog, Ireland / UK
Last Thursday (May 25th) Arema Connect was chosen by our client, one of Irelands largest retail franchises, to represent our contact centre at the Sockie awards. We monitor this client’s social media 7 days a week as part of our Omni-channel customer service and it...
by Arema Connect | Jul 29, 2013 | Blog, Ireland / UK
Not too many years ago even when online shopping was available, people did not feel comfortable using their credit cards online and giving their personal information to online stores. That has all changed. Consumers may still be concerned about the security of online...