by Katie Murphy | Jul 3, 2018 | Blog, Ireland / UK, Social Media, USA
By 2021 there is set to be 30.2 billion active Social Media users worldwide. That is to say, it is vital to be where your customers are. There are huge benefits of providing great Social Media Customer Support. Some of these benefits include: Swift Response Times...
by Arema Connect | Apr 3, 2014 | Blog, Ireland / UK
Customer satisfaction can be an extremely useful tool for lead generation. Referrals are key contributing factors that aid in the success of all companies. A recommendation from a satisfied client is worth more than a thousand ads on tv, radio or print media. In the...