Get in touch: +353 214244944 | +1 646 905 0473 | info@aremaconnect.com

Top Trends For Call Centre’s in 2016

Top Trends For Call Centre’s in 2016

What Customer Service providers should expect in 2016 As we leave one year and enter into another we must look forward and identify developing trends in our field. Contact centres are shaped and moulded by customers, technology, the financial climate, sector changes,...
Customer Service in the Automotive Sector

Customer Service in the Automotive Sector

Fast Action Response Times The automotive sector is where quick decisions are made on a daily basis. As a tire supplier, break down assistance specialist, haulage company etc. you must immediately solve customer issues to rise above the competition. According to...