Pharmacovigilance Reporting in a Call Centre The pharmaceutical sector is growing rapidly and the number of drugs being introduced to the market is increasing continuously. This, in turn, has increased the number of adverse drug events that need to be reported. The...
The Ohio Department of Health has initiated a 24-hour-a-day call centre to answer questions regarding the Ebola virus. A call centre has also been set up in Indiana and in the western African country of Liberia. This raises the importance of a call centre as a hub for...
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