by Arema Connect | Feb 8, 2016 | Blog, Healthcare, Ireland / UK
Pharmacovigilance Reporting in a Call Centre The pharmaceutical sector is growing rapidly and the number of drugs being introduced to the market is increasing continuously. This, in turn, has increased the number of adverse drug events that need to be reported. The...
by Call Management | Jul 15, 2014 | Blog, Case Study UK, Healthcare, Ireland / UK
Our client is one of the UK’s and America’s largest pharmaceutical organisations. They also have operations in Ireland. Our client prides themselves in their level of patient service and the professional and empathic manner in which their team operates. Their Customer...