by Arema Connect | Sep 13, 2017 | Blog, Events, FMCG, Retail
City West Hotel (Dublin) hosted the Retail In Ireland Live event on the 13th of September. This event, co-located with the 4th Annual Food and Drink Conference and Exhibition, brought together over 200 speakers and over 1,000 leading retailers from sectors such as...
by Arema Connect | Jul 7, 2017 | Blog, Ireland / UK, News
PDF version here: Arema Examiner Article July 2017.pdf Transcript: Arema’s shared platform keeps lid on costs My job: Pat Keogh In conversation with John Daly Having established Arema Connect’s parent company, Key Answering Systems Group, in 2001, Pat Keogh has since...
by Arema Connect | May 29, 2017 | Blog, Ireland / UK
Where is the Irish Contact Centre leading to? On the 25th of May, the Irish Customer Contact Management Association (CCMA) hosted its annual conference in Naas (Co. Kildare, Dublin). The event brought together the Irish contact centre community and provided an arena...
by Arema Connect | Jun 2, 2015 | Blog, Case Study UK, Ireland / UK, Telephone Answering Service
“Communicating effectively with your Clients during a Disaster Recovery process” Sunday Evening… “Arema Connect used this experience to educate our existing clients and at least make them aware that it exist and that they should plan for the...
by Arema Connect | Apr 15, 2014 | Blog, Ireland / UK
Pat Keogh is the CEO of Arema Connect and we picked his brain about market research and its importance in everyday business. Here is what Pat said: Please explain your experience with Market Research? I graduated from University College Cork in 1992 with a Commerce...