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Email Customer Service

Email Customer Service

4 Tips for Delivering Top Class Email Customer Service in a Call Centre We at Arema Connect have experience in handling email customer support for a wide range of companies, some of which include IT support, product quality, retail and tourism. Our knowledge in this...
How to support your online customers?

How to support your online customers?

Helpful Agents Each interaction counts. Each Customer support representative should be driven to help their customers and solve problems to the best of their abilities. It’s also a good idea to have some agents monitoring these users as they are shopping so if they do...