by Arema Connect | Jan 25, 2016 | Blog, E-mail handling, Ireland / UK
4 Tips for Delivering Top Class Email Customer Service in a Call Centre We at Arema Connect have experience in handling email customer support for a wide range of companies, some of which include IT support, product quality, retail and tourism. Our knowledge in this...
by Arema Connect | Aug 16, 2013 | Blog, Ireland / UK, USA
These days operating an online retail business certainly isn’t an easy thing to do. Along with providing exceptional service for your customers and managing the ever-changing details of retail sales, this can become quite overwhelming. Over the last few years...