Welcome back to our newsletter. In this issue you will find: Are you ready for your holidays? The importance of Market Research 10 new jobs in our Contact Centre How to improve sales by delivering the best in class customer service plan? I hope you enjoy this...
Welcome back to our newsletter. In this issue: – Check out our employee satisfaction survey! – Using social media as a customer service tool – Why outsource your telephone answering service? – What happened in Call Management in 2013? –...
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