by Arema Connect | Apr 8, 2019 | Blog, Ireland / UK
Customer-centric organizations measure customer satisfaction in order to improve service delivered and team performance. Arema Connect has been providing customer satisfaction surveying services for over 10 years. From our experience, we describe in this blog...
by Arema Connect | Apr 2, 2019 | Blog, Ireland / UK
The General Data Protection Regulation (GDPR) had an impact on all sectors and businesses sizes. The regulation implemented on the 25th of May 2018 has changed the way in which many organization operate. Better measures are now in place to protect customers’...
by Arema Connect | Feb 25, 2019 | Ireland / UK, Market Research, Market Research
If your Market Research agency requires additional skills or team members to perform telephone survey research, you could consider outsourcing part of the job while still coordinating the full project. In this blog, we analyse how a call centre can support a Market...
by Arema Connect | Mar 17, 2015 | Blog, eCommerce, Export
When it comes to selling online competition is fierce. Unless you offer an extremely unique product or service competition from other companies will be high. Multinationals have a large share of the market but merchants can level the playing field by maximising their...
by Arema Connect | Nov 20, 2014 | Blog, Ireland / UK
Market research is essential for SME’s and MNC’s alike. The analysis of your customers is often a spur to spawn new ideas or the creation of new products/services. Market research eliminates a lot of ‘guess work’ and instead gives you concrete evidence in the form of...
