by Arema Connect | Sep 7, 2016 | Blog, Ireland / UK, Live Chat
Instantaneous Customer Service Live chat plays an important role in offering a 360-degree customer care service. It is very easy to install on your website and is user-friendly. Statistical data indicates that 44% of customers stated that having a live chat specialist...
by Arema Connect | Nov 9, 2015 | Blog, Holiday Cover, Ireland / UK
Summer holidays or other holidays such as Christmas can put additional pressure on your human resources team. We describe in this blog 3 ways your business benefits from holiday cover agreement. Customer Service 365 Strategic planning is a vital part of...
