by Arema Connect | Feb 25, 2013 | Blog, eCommerce, Ireland / UK
Arema Connect has over 12 years of experience in the customer relationship management sector. And since 2010 we have been providing customer care services to e-commerce and online shops. In order to provide broad coverage to our clients, we are open 24 by 7 and we...
by Arema Connect | May 2, 2012 | Blog, Ireland / UK
After-sales support with a twist… This case study client is a large e-commerce website in Ireland. Arema Connect handles all their customer interactions by e-mail, and by phone occasionally, to ensure absolute customer satisfaction. Our e-commerce client is highly...