by Arema Connect | Sep 7, 2016 | Blog, Ireland / UK, Live Chat
Instantaneous Customer Service Live chat plays an important role in offering a 360-degree customer care service. It is very easy to install on your website and is user-friendly. Statistical data indicates that 44% of customers stated that having a live chat specialist...
by Arema Connect | Mar 7, 2016 | Blog, eCommerce, Ireland / UK, Retail
Customer Service over the Phone, through Live chat, by E-mail and on Social media The E-commerce sector shows no signs of slowing down. According to reports carried out by internetretailer.com e-commerce in the U.S grew by 14.6% in 2015, totalling $341.7 billion in...
by Arema Connect | Feb 22, 2016 | Blog, Ireland / UK
The E-Commerce Checklist E-commerce businesses have been around since the early 90’s and in the time following the new millennium, online stores have exploded to the point where for every bricks and mortar store there are thousands of online retail stores....
by Arema Connect | Mar 5, 2014 | Blog
What it an e-business/e-commerce site? Electronic business, or e-business/e-commerce sites, may be defined as the application of information and communication technologies (ICT) in support of all the activities of business. Why is it important to support customers...
by Arema Connect | Mar 11, 2013 | Blog, Ireland / UK
Internet businesses (e-business and e-commerce) came into existence in 1991 when the Internet became a platform for commercial use. It has become a very profitable sales channel for well-established and newly formed companies. Online Shops are relatively easy to...
