by Arema Connect | Sep 9, 2021 | Blog
As many employees have begun their return to on-site offices, organisations now have to embrace the ever-changing working environments. Different working environments may suit different people, jobs and responsibilities so it is vital that management take such...
by Arema Connect | Jun 24, 2021 | Blog
Why Ecommerce Customer Support is so Important? If you think about it when was the last time you purchased a product or service online? A minute ago? An hour ago? Yesterday? Not too long ago, I am sure. This alone will highlight to you how crucial it is to have an...
by Arema Connect | Sep 17, 2019 | Blog, Blog, eCommerce, eCommerce, Ireland / UK, Ireland / UK, Retail, Retail, Social Media, USA
If a company has already started its online retail strategy, it can’t miss the opportunity to implement it with Social Media, especially if it has never had one. In fact, social selling is a method for companies to create a series of actions to have deeper...
by Arema Connect | Jul 30, 2018 | eCommerce, Increase sales, Ireland / UK, USA, Whitepaper UK
Delivering Excellent Customer Service Online Internet businesses came into existence in 1991 when the Internet became a platform for commercial use. The last 5 years have seen a major growth in the on-line sector and online shops and e-business are becoming main...
by Arema Connect | Jun 28, 2018 | Blog, Ireland / UK, Live Chat
Web Chat Using a Multichannel service like a web chat tool is an integral touch point for your customers. Not only does this straighten your digital presence – but vastly improves your efforts to providing a fuller Omnichannel approach to customer service. According...
