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Email Customer Service

Email Customer Service

4 Tips for Delivering Top Class Email Customer Service in a Call Centre We at Arema Connect have experience in handling email customer support for a wide range of companies, some of which include IT support, product quality, retail and tourism. Our knowledge in this...
How Customer Service Boosts Sales

How Customer Service Boosts Sales

78% of consumers have bailed out of a transaction or not made an intended purchase because of a poor service experience [American Express Survey, 2011]. That’s a lot of lost customers. Some companies believe that customer service is just about keeping buyers happy…...