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Crios Group Overview

Arema Connect is one of the founding members of the Crios Group. The overriding mission of this group is to promote Ireland as a prime destination for International clients when researching and selecting their outsourcing partners. The Crios Group is a group of...
How a Call Center Saves your Business Dollars

How a Call Center Saves your Business Dollars

I read two interesting articles recently, one headline read “Slow customer service costs you over $750 a year”, the other article had the headline “Customer Service Wait Times Could Be Costing Americans More than $100 Billion a Year”. It surprises me because…...