Merry Christmas and Happy New Year 2018
Read moreIt’s the time of year when decisions are made by customers such as the all-important who am I going to buy from this year? You must find a way to deal with the influx of calls, emails etc. in a way that does not diminish from your customer alignment. This is why going the extra mile for purchasers is advantageous, a Call Centers familiarity with this time of year and the challenges it brings will aid you greatly this Christmas.
Case Study: County Council After Hours Telephone Answering Service
Arema Connect has been providing After Hours Emergency Telephone Support for numerous County and City Councils since 2005. We offer tailor made solutions for each council, varying from long term contracts to short time seasonal cover such as The Christmas & New...Whitepapers
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- Whitepaper: Customer Service is the New Marketing 09/24/2018
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Case Studies
- Promotional campaign in the education sector: Call Centre Case Study 03/04/2019
- Case Study: Employees’ Support Line 01/28/2019
- Case Study – Outbound GDPR campaign for a client in the charity sector 05/03/2018
- Case Study: Education Provider Outbound Campaign 05/01/2018
- Case Study – Customer Support for the Financial Sector 03/28/2018
