by Arema Connect | Oct 5, 2018 | Blog, Events, News, Our team, Recruitment
MEDIA RELEASE Blackpool, Cork, Ireland – October 2018 Arema Connect today announces the creation of a further 20 customer service positions to our operations. In addition to our recently announced creation of 40 jobs last August, which have been filled –...
by Arema Connect | Aug 6, 2018 | Blog, Christmas, Ireland / UK, Retail
If you work in the retail sector, your team is most likely finalising plans for the Christmas campaign. You should never forget the Christmas Retail Customer Services that you will be providing to your clients and how will you be supporting their Christmas Shopping...
by Arema Connect | Nov 30, 2015 | Blog, Christmas, Ireland / UK
Tis the season of booking lines and children around the world are lining up for Santa Grotto’s, Ice Skating Events and more. It’s when specialist Christmas companies run dedicated campaigns for these types of festivities and this leads to very busy phone lines. They...
by Arema Connect | Nov 16, 2015 | Blog, Ireland / UK
Satisfy every Customer Any successful company has a core workforce of dedicated employees but during busy periods even the best cannot handle 100% of customer calls. This leads to a customers’ most hated experience, being stuck in a queue. According to Help Scout 67%...