by Arema Connect | Sep 13, 2017 | Blog, Events, FMCG, Retail
City West Hotel (Dublin) hosted the Retail In Ireland Live event on the 13th of September. This event, co-located with the 4th Annual Food and Drink Conference and Exhibition, brought together over 200 speakers and over 1,000 leading retailers from sectors such as...
by Arema Connect | Jan 25, 2016 | Blog, E-mail handling, Ireland / UK
4 Tips for Delivering Top Class Email Customer Service in a Call Centre We at Arema Connect have experience in handling email customer support for a wide range of companies, some of which include IT support, product quality, retail and tourism. Our knowledge in this...
by Arema Connect | Nov 2, 2015 | Blog, Ireland / UK
Tailored Customer Service Present day customer support has a lot more to it than the standard 24 by 7 telephone answering service and office hours telephone answering service. At the moment there are a wide variety of options available to companies as well as live...