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GDPR Crios Group Workshop

The Crios Group held a GDPR – General Data Protection Regulation Workshop was held last Wednesday 30th January in Enterprise Ireland Regional Office. Arema Connect representatives attended the Conference organised in conjunction with Crios Group members. Event...

Email Customer Service

4 Tips for Delivering Top Class Email Customer Service in a Call Centre We at Arema Connect have experience in handling email customer support for a wide range of companies, some of which include IT support, product quality, retail and tourism. Our knowledge in this...

10 Ways a Company can improve in 2015

The fundamentals of business do not change: Have a solid vision A Desirable Product/Service Identify your customers Internal Communication Thorough Planning Having the Right People around you Organisation Being able to Adapt and Evolve What do change are customer...