– CALL CENTRE AND MARKET RESEARCH SERVICES –
Arema Connect is an award-winning multi-channel contact centre based in Ireland. We offer call centre and market research services to a broad variety of clients in Ireland and the USA. Oue agents and technology allow us to lead the way in providing practical solutions and excellent service delivery.
Arema Connect is a 24/7 business solution outsourcing provider (BPO). Our services are divided into two main areas: Market Research Services, and Contact Centre Services. We offer a range of customer-centric solutions focusing on customer experience. At the same time, it’s completely fine to cherry-pick our services.
We are highly experienced professionals who are committed to achieving excellence through personalised services. Our attrition rate is one of the lowest in the sector (8%). In fact, our contact centre agents stay with us on average 4 years and our management team have been working with us for the last 8 years.