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SMS Text Message

Send SMS messages to customer and employees with quick updates. Mobile text messaging encourages your customers to a range of actions, including purchases, reminders and callbacks. Avail of this cost-effective contact center service.

Reach Mass Audiences

 

Integrated with any campaign

 
N

Cost-effective

 
N
Automated Alerts 
N
Responsive
N

More effective than emails

N
Increased Audiences

Text SMS Benefits

The use of text messages as a contact centre service is underestimated. In a society where we are connected online 24 by 7, the number of text messages received to our mobile devices is quickly decreasing. Therefore, the effectivity of this contact channels is increasing. Text SMS are ideal for appointment reminders, last minute promotions, or even short market research surveys.

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The benefits of SMS Text message service include:

  • Improve Engagement
    With a 24 by 7 – 365 availability you have a constant engagement platform with your customers and audiences.
  • Effective Conversions
    Using SMS messaging service helps you to reach and close sales and specific calls to actions.
  • Avalability 
    SMS engagement is cost effective reach. By using the bulk messaging service you can schedule automated marketing and service notification to you tailored audiences. The possibility of ad-hoc or once off actions too.
  • Improved Opportunities
    SMS messaging has greater traction and call to action for your audiences to immediately respond. With a large percentage of open rates – messages are responded to instantly.
  • Reliability
    The delivery of SMS is direct and wont be filtered through spam filters, and is direct to your customers.

24 by 7

 

365 days

 
0

Scalable

 

How Arema Connect’s SMS Mobile messaging Works

The process can be simpler. Send us the scripted message and the list of clients mobile phones. We will compose the message using our dedicated SMS Text messaging software and send it on the desired time and date. Our SMS solutions can manage appointment reminders, alerts and keep in touch with your customers by offering them promotional messages.

Areas of interest:

Market Research

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