SMS Text Message
Send SMS messages to customer and employees with quick updates. Mobile text messaging encourages your customers to a range of actions, including purchases, reminders and callbacks. Avail of this cost-effective contact center service.
Reach Mass Audiences
Integrated with any campaign
More effective than emails
Text SMS Benefits
The use of text messages as a contact centre service is underestimated. In a society where we are connected online 24 by 7, the number of text messages received to our mobile devices is quickly decreasing. Therefore, the effectivity of this contact channels is increasing. Text SMS are ideal for appointment reminders, last minute promotions, or even short market research surveys.
The benefits of SMS Text message service include:
- Improve Engagement
With a 24 by 7 – 365 availability you have a constant engagement platform with your customers and audiences.
- Effective Conversions
Using SMS messaging service helps you to reach and close sales and specific calls to actions.
SMS engagement is cost effective reach. By using the bulk messaging service you can schedule automated marketing and service notification to you tailored audiences. The possibility of ad-hoc or once off actions too.
- Improved Opportunities
SMS messaging has greater traction and call to action for your audiences to immediately respond. With a large percentage of open rates – messages are responded to instantly.
The delivery of SMS is direct and wont be filtered through spam filters, and is direct to your customers.
24 by 7
How Arema Connect’s SMS Mobile messaging Works