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Outsourcing in 2017? Industry predictions

Outsourcing in 2017? Industry predictions

If you are planning to outsource in 2017, take into account our three main predictions: The outsourcing sector is dynamic in that it evolves with time to match industry developments. Additionally, outsourcing strategies are constantly adapting to deliver the most...

Improving Customer Support through technology

Improving Connectivity Present day customers are on the go. Well, they were always on the go but now they have a little device in their pocket that allows them to Tweet you, Like you, Tag you, Email you, Web Chat with you and of course Call you (easily forgotten these...