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10 Ways a Company can improve in 2015

The fundamentals of business do not change: Have a solid vision A Desirable Product/Service Identify your customers Internal Communication Thorough Planning Having the Right People around you Organisation Being able to Adapt and Evolve What do change are customer...

“Only the best” for the UK

Consumers where customer service is concerned. In a recent global survey commissioned by Interactive Intelligence, UK citizens came out on top when it comes to what they expect from the customer service industry. “The Best and nothing less!” was the clear, unequivocal...