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CCMA Annual Conference 2017

CCMA Annual Conference 2017

Where is the Irish Contact Centre leading to? On the 25th of May, the Irish Customer Contact Management Association (CCMA) hosted its annual conference in Naas (Co. Kildare, Dublin). The event brought together the Irish contact centre community and provided an arena...
Crios Group Overview

Crios Group Overview

Arema Connect is one of the founding members of the Crios Group. The overriding mission of this group is to promote Ireland as a prime destination for International clients when researching and selecting their outsourcing partners. The Crios Group is a group of...