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5 Benefits of Live Chat Support

5 Benefits of Live Chat Support

Instantaneous Customer Service Live chat plays an important role in offering a 360-degree customer care service. It is very easy to install on your website and is user-friendly. Statistical data indicates that 44% of customers stated that having a live chat specialist...
A Pharmacovigilance Call Centre

A Pharmacovigilance Call Centre

Pharmaceutical Customer Service Pharma companies use third party contact centres because they can offer telephone answering services that are available 24/7 365 days a year, this also goes for email support. This is vitally important in an industry where incidents can...
2 New Clients for Arema Connect

2 New Clients for Arema Connect

Healthcare and Technology Arema Connect is once again delighted to announce the acquisition of two new clients. It is a testament to our blended customer service representatives and our bespoke services that we work with companies in several different sectors. Before...