Get in touch: +353 214244944 | info@aremaconnect.com

Welcome to Arema Connect

AWARD WINNING MULTI-CHANNEL CONTACT CENTRE

– CALL CENTRE AND MARKET RESEARCH SERVICES –

Arema Connect is an award-winning multi-channel contact centre based in Ireland. We offer call centre and market research services to a broad variety of clients in Ireland and the USA. Our agents and technology allow us to lead the way in providing practical solutions and excellent service delivery.

OUR SERVICES

Arema Connect is a 24/7 business solution outsourcing provider (BPO). Our services are divided into two main areas: Market Research Services, and Contact Centre Services. We offer a range of customer-centric solutions focusing on customer experience. At the same time, it’s completely fine to cherry-pick our services. READ MORE

ABOUT US

We are highly experienced professionals who are committed to achieving excellence through personalised services. Our attrition rate is one of the lowest in the call centre sector (8%). In fact, our contact centre agents stay with us on average 4 years and our management team have been working with us for the last 8 years. Meet our team! READ MORE

ABOUT US

We are highly experienced professionals who are committed to achieving excellence through personalised services. Our attrition rate is one of the lowest in the sector (8%). In fact, our contact centre agents stay with us on average 4 years and our management team have been working with us for the last 8 years.

READ MORE

WHO WE SERVE

Our Call Centre and Market Research services are designed to meet the requirements of a wide variety of industries. Theses include Retail, Healthcare, Property Management, FMCG, Public Sector, Utilities, Travel & Leisure, Professional Sector, Automotive Industry, and Market Research Agencies. Tailor-made proposals! READ MORE

LATEST ARTICLES

Check our latest blogs and news items.
Contact Centre news – Awards – Trends – Whitepapers…

READ MORE

LATEST ARTICLES

Check out latest blogs and news items. Contact Centre news – Awards – Trends READ MORE

Areas of interest:

Market Research

Our latest news...

We’ve been shortlisted for Shared Services Centre of the Year – 2018

Drumroll... We're pleased to have been shortlisted by the Customer Contact Management Association, in the Shared Services Centre of the Year! We were delighted to be shortlisted for the Shared Services Centre of the year category which were held at the Clayton Hotel...

Cork Call Centre recruitment: Become one of our 20 new contact centre agents

Arema Connect is in the process of hiring 20 new positions for the upcoming Christmas season campaign for our Cork Call Centre located in Blackpool. The recruitment period has already started and it is another big step in Arema's process of expansion after 17 years...

Arema Connect Accelerates Cork Jobs Investment

Arema Connect are set to expand their Customer Service supports to clients operating within eCommerce. the creation of a further 20 new positions to the growing workforce is set to begin with a recruitment drive, in time for the busy customer service support season

Call Centres in Cork: Our team celebrates 17 years in business

When we talk about Call Centres in Cork, the Arema Connect name comes to the mind for both existing and previous clients & employees. Arema Connect is one of the longest contact centres in operation on the region. We opened our phone lines in August 2001 and this...

Call Centres in Cork: Our team celebrates 17 years in business

When we talk about Call Centres in Cork, the Arema Connect name comes to the mind for both existing and previous clients & employees. Arema Connect is one of the longest contact centres in operation on the region. We opened our phone lines in August 2001 and this...