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Our latest news...

We’ve been shortlisted for Shared Services Centre of the Year – 2018

Drumroll... We're pleased to have been shortlisted by the Customer Contact Management Association, in the Shared Services Centre of the Year! We were delighted to be shortlisted for the Shared Services Centre of the year category which were held at the Clayton Hotel...

Arema Connect Accelerates Cork Jobs Investment

Arema Connect are set to expand their Customer Service supports to clients operating within eCommerce. the creation of a further 20 new positions to the growing workforce is set to begin with a recruitment drive, in time for the busy customer service support season

Arema Connect is Set to Expand their Customer Service Operations

40 new jobs created for Cork Business outsource provider, Arema Connect is set to expand their Customer Service operations. Blackpool, Cork – August, 2018 Arema Connect, a 24/7 Business outsource provider, is set to expand with the Creation of new jobs in Cork over...

Managing your Contact Centre team like a Soccer Team

Another Year of world cup fever is truly underway, and undoubtedly some of the world’s finest team scorers outshine themselves to the Playoffs. As teams stubble and fumble. The same attitude is true for Customer Contact Centers. If you have an experienced team on the...