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Arema Connect has Been Awarded ISO9001:2015 QMS

Arema Connect has Been Awarded ISO9001:2015 QMS

Arema Connect has Strengthened its Commitment to Delivering Excellence Client Satisfaction, Quality Service and Enhanced Business Improvement Arema Connect has just received it’s ISO 9001 certification for another year. Our ISO Certification is an extremely...
Call Management internal awards 2014

Call Management internal awards 2014

And the Winner is … It’s that time of year again when we will be staging our internal call centre awards ceremony. Earlier in December a leaflet was sent out to everyone in the office. On this leaflet they could vote for the “Happy Camper” of the office (the person...
CCMA Awards 2014: Highly Commended

CCMA Awards 2014: Highly Commended

The annual call centre awards took place last Saturday 15th November 2014 in Dublin. This event is held annually by the Contact Centre Management Association (ccma.ie). Their primary aim is to promote and give recognition to the contact centre management profession;...