Blackpool, Cork, Ireland – October 2018
Arema Connect today announces the creation of a further 20 customer service positions to our operations. In addition to our recently announced creation of 40 jobs last August, which have been filled – we are again on a Customer Service recruitment drive. These roles continue to specialise in delivering high quality customer relations across the eCommerce marketplace.
Specifically we have Customer Service Positions for phone and email support. In addition we are recruiting a German speaker plus nighttime agents to support our Australian clients.
Arema Connect have a team of experienced customer service representatives serving many clients and industries. The addition of the new jobs is supplementary to their recently announced expansion, which has now stands at three office spaces and a workforce which exceeds over 120 employees by the end of Quarter 4 2018.
Pat Keogh Managing Director, Arema Connect has commented that:
‘Today’s announcement highlights the fact that we are committed to delivering and strengthening our position in providing a scalable outsourced solution of Customer Contact Centre suite of services. We support many business of all shapes and sizes, from startups, SME’s and Global Industries and we are committed to developing and growing with each and everyone of our clients.’ Our new clients’ decision to choose us for our range of quality services is a further boost for Cork. The city, its people and infrastructure fit strategically with our efforts in developing a leading outsourced solution.’
Fueled by the growth of our services, Arema Connect provides a Global 24/7 Customer Relations platform to organisations looking to externalise their customer management via Phone, Web Chat, Email and SMS Messaging. Arema Connect allows for companies to maintain productivity while enhancing and creating a harmonious and engaging customer relationships.
PHONE: +353 (0)21 424 4944