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Test Arema Connect Chatbot

Test Arema Connect Chatbot

What is a chatbot? A chatbot is a programme that powered by rules interacts with customers via a chat interface. It is like Live chat but interacting with a machine instead of a human. Currently, there are two types of chatbots: normal and intelligent. Normal chatbots...
5 Benefits of Live Chat Support

5 Benefits of Live Chat Support

Instantaneous Customer Service Live chat plays an important role in offering a 360-degree customer care service. It is very easy to install on your website and is user-friendly. Statistical data indicates that 44% of customers stated that having a live chat specialist...
Live Chat: Behind the Chat

Live Chat: Behind the Chat

In the current climate of smartphones and the ease of internet access, customers are expecting multiple channels of communication from companies. The reason is immediacy. It is a two way street where live chat has advantages for both parties. A customer gets instant...