by Arema Connect | May 13, 2019 | Blog, Customer Support, Ireland / UK, Recruitment
Large Campaign Recruitment Contact Centre Support Our client needed to 1,000 new employees for their governmental organization. The recruitment process had a duration of two months and candidates needed to register using an online portal. Each candidate was to receive...
by Arema Connect | Sep 7, 2015 | Blog, Customer Support, FMCG, Retail
How Product Price Changes Customer Service Retail can be split into many different sectors but there is quite a big difference between luxury goods and fast moving consumer goods (FMCG), the difference between the two has more to do with human nature and money than...
by Arema Connect | Aug 30, 2014 | Blog, Customer Support, Ireland / UK
Technical support can be defined as assistance for customers that are experiencing technical problems with electronic devices. A technical support team is a group of individuals that are familiar with the specific details of a device. With this knowledge, they are...
