by Katie Murphy | Nov 25, 2019 | Blog, eCommerce, eCommerce, FMCG, Retail, Whitepaper USA
The holiday season is well and truly upon us with Black Friday and Cyber Monday just around the corner. This magical time of year presents retailers with a moment of truth for their end to end customer journey from the promotion of their sales all the way to their...
by Katie Murphy | Oct 14, 2019 | Blog, Blog, eCommerce, eCommerce, Retail
It’s that time of year again when customers are flocking to the streets and browsing online to carefully select a gift for their loved ones. With an influx of customers choosing to shop from the comfort of their own homes, more and more pressure is put on eCommerce...
by Katie Murphy | Oct 2, 2019 | Blog, Blog, Christmas, eCommerce, eCommerce, Retail, Retail
Christmas is by far the busiest holiday for online retailers. It’s reported that shoppers in the US can spend over $1 trillion (https://muchneeded.com/christmas-statistics/) on Christmas, in the UK/EU this figure is around £2 Billion. Combining on and offline...
by Arema Connect | Sep 17, 2019 | Blog, Blog, eCommerce, eCommerce, Ireland / UK, Ireland / UK, Retail, Retail, Social Media, USA
If a company has already started its online retail strategy, it can’t miss the opportunity to implement it with Social Media, especially if it has never had one. In fact, social selling is a method for companies to create a series of actions to have deeper...
by Arema Connect | Sep 9, 2019 | Call Centre Agents, Christmas, Ireland / UK, Recruitment, Retail, Training
The Christmas season is one of the most important dates for many businesses. This is reflected in the recruitment of new staff members for sales and customer service roles. Human Resources Managers have in front of them a couple of challenging months in order to get...
by Arema Connect | Jun 11, 2019 | Blog, Blogs USA, eCommerce, Retail
How to reduce your cart abandonment rate? That’s the problem for many companies. Every day, a number of people who visit your online store abandon their carts before completing their purchase. There are several reasons why your customers might be walking away:...
