by Katie Murphy | Oct 2, 2019 | Blog, Blog, Christmas, eCommerce, eCommerce, Retail, Retail
Christmas is by far the busiest holiday for online retailers. It’s reported that shoppers in the US can spend over $1 trillion (https://muchneeded.com/christmas-statistics/) on Christmas, in the UK/EU this figure is around £2 Billion. Combining on and offline...
by Arema Connect | Sep 9, 2019 | Call Centre Agents, Christmas, Ireland / UK, Recruitment, Retail, Training
The Christmas season is one of the most important dates for many businesses. This is reflected in the recruitment of new staff members for sales and customer service roles. Human Resources Managers have in front of them a couple of challenging months in order to get...
by Arema Connect | Sep 3, 2018 | Blog, Christmas, Increase sales, Ireland / UK, Retail
Retail at Christmas. Christmas is the busiest time of the year for the retail sector. Statistics don’t lie: Ireland: Volume of retail sales up 7.2% in December 2018 (Irish Times) UK: 821 GBP was the average expected spend of households on Christmas in Great...
by Arema Connect | Aug 6, 2018 | Blog, Christmas, Ireland / UK, Retail
If you work in the retail sector, your team is most likely finalising plans for the Christmas campaign. You should never forget the Christmas Retail Customer Services that you will be providing to your clients and how will you be supporting their Christmas Shopping...
by Arema Connect | Nov 30, 2015 | Blog, Christmas, Ireland / UK
Tis the season of booking lines and children around the world are lining up for Santa Grotto’s, Ice Skating Events and more. It’s when specialist Christmas companies run dedicated campaigns for these types of festivities and this leads to very busy phone lines. They...
by Arema Connect | Dec 5, 2014 | Blog, Christmas, USA
Retailers both online and in-store are in preparation for an extremely busy Christmas and January. Gaining a competitive advantage over the competition may be as simple as answering a customer’s query or pointing them in the right direction on the first time of...
