Get in touch: +353 214244944 | info@aremaconnect.com

A night to remember: 2023 CCMA awards!

A night to remember: 2023 CCMA awards!

Attending the 2023 Irish Customer Contact Management Association (CCMA) Awards at the RDS in Dublin was an experience that we won’t forget. Accompanied by Cathy Drummond, Project Manager and Suzy Freeman, National and International Campaign Manager from Pieta,...
How you can establish Customer Experience goals

How you can establish Customer Experience goals

In today’s competitive landscape, delivering exceptional customer experience has become paramount. As a customer support organisation, we understand the critical role that well-defined customer experience (CX) goals play in achieving this objective. Establishing these...
Meet The Team: Meet Simon Cheasty

Meet The Team: Meet Simon Cheasty

Meet The Team: The Series.   Meet Simon Cheasty, Quality Assurance Manager at Arema Connect!   How long have you been working for Arema Connect? I have been with Arema Connect for the past 5 years. What is your official role title? I am the Quality Assurance...