by Katie Murphy | Jun 16, 2023 | Blog
At Arema Connect we foster a methodology of giving back to the community. Throughout the year we donate to different charities. This month we donated €1500 to Star Rescue, a Limerick-based non-profit organisation dedicated to rescuing and rehoming animals in need. ...
by Katie Murphy | May 11, 2023 | Blog
As we’ve seen in our previous blogs there are many benefits to outsourcing your customer support either as an overflow service to complement your own staff or as a complete outsourcing solution. Outsourcing can be a challenge to implement as there may be...
by Katie Murphy | Feb 14, 2023 | Blog
At Arema Connect, we place an emphasis on being an environmentally friendly and sustainable partner. We have been certified with ISO 14001:2015 for Environmental Management since 2020. This standard has enabled us to put procedures in place to help us protect and care...
by Katie Murphy | Nov 23, 2022 | Blog
Arema Connect is delighted to be shortlisted in the Customer Contact Management Association (CCMA) Awards 2022. Each year our team look forward to the annual industry awards to get an opportunity to showcase our various improvements and developments over the last 12...
by Katie Murphy | Sep 27, 2022 | Blog
The eCommerce world is continuously changing by coming up with new ways to make the online shopping experience as seamless as possible. The use of new technologies and trends allows customers to complete transactions almost instantly. With the busy Quarter 4 period...
