Each year on March 17th, we celebrate St.Patrick’s Day. This day marks the patron saint of Ireland, St.Patrick. Over the years this national holiday has expanded into a celebration of all that is Irish culture including myths, literature, music, dance, art, cuisine, and language. This year to mark the occasion, we’re sharing the many perks of partnering with an Irish-based supplier.
Of course, we are widely known for our gift of the gab, Irish charm and not to forget our much loved Riverdance. Putting all of these aside, as a pro-business environment, there are many more perks that make Irish suppliers both a unique and favourable option to partner with.
- Highly educated workforce: Ireland ranks highly among the best countries in the world for higher education. With this in mind, Irish suppliers can assign a highly educated workforce to support the production and delivery of services on behalf of international brands. Irish Central reports that Ireland ranks fifth in the world and the third-highest-ranked country in Europe for Higher Education.
- English speaking: Ireland is the only English-speaking state in the Eurozone. This is particularly favourable for organisations looking for a suitable provider to oversee their customer support operations. And of course, on another note, we love to chat!
- Entry to Europe: Setting up operations in a Eurozone member state ensures international organisations don’t experience currency fluctuations in the delivery of their operations. Some of the world’s largest multinationals select Ireland as a foundation for their European headquarters. Our small green Isle is one of the most open and connected countries globally. We have close relationships with the USA and the rest of Europe which further instils our pro-business environment.
- One of the Tech capitals of the world: Over the last decade Ireland has become globally recognised as one of the key tech hubs of the world. Some of the world’s largest tech brands including Google and Facebook have chosen Ireland as a base for their European headquarters. Additionally, Irish firms prioritise, invest and embrace technology to further drive efficiency and excellence in daily operations.
How we deliver as Irish based supplier
We support organisations exporting to Europe by delivering exceptional service to their customers in EMEA marketplaces. We ensure the following in supporting each our international clients –
- Our team provides insights into local marketplaces to enhance both customer satisfaction and experience on behalf of our clients.
- All of our work is carried out from our Cork-based Contact Centre, we do not subcontract any of our work.
- We specialise in supporting the end-to-end customer eCommerce customer journey with an emphasis on continuous improvement.
- Assign a team of native English speakers who emphasise on delivering results for our clients.
- Operating on a 24×7 basis and having a pool of multilingual speakers enables us to support our clients’ customers around the world.
