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Meet The Team: The Series



Welcome to Meet The Team! What is your name and how long have you worked for Arema Connect?

My name is Aoife and I have been with Arema Connect for the past 5 years.  


What is your official role title?

Team Leader.


What does your day-to-day role entail?

Answering inbound calls and assisting agents with any queries they may have


What is something that Arema Connect does that differs from other companies in the same field?

Provides continuous opportunities for their employees.


How would you describe the company culture at Arema Connect?



What are some of the essential skills for someone working with Arema Connect to have?

Communication & Teamwork.


What has been your most memorable moment while working with Arema Connect?

Travelling to Boise Idaho to visit a US client for training.


What challenges have you faced?

Initially, it was difficult to transition from an agent to a team leader role and find time to manage the added workload.


What advice would you give to someone who would like a career like yours?

Be able to work as part of a strong team but also on your own initiative. 


What motivates you in the morning? Do you have to have a cup of coffee, listen to a podcast etc

Try to avoid the snooze button & listen to music


Do you have a favourite podcast/playlist that you listen to?

Any song that I can sing along to!


Top 3 favourite movies of all time . . . GO!

Mean Girls, Grown Ups and White Chicks


Favourite spot in Cork to visit?



Lastly, favourite quote to live by?

Everything happens for a reason